Pay Your Bill Online with Ease
Securely manage your medical payments through our convenient online bill pay system. Fast, simple, and available anytime.
Not sure which bill you have?
Look at the name at the top of your billing statement to determine which payment portal to use. You may receive separate bills for different services, so each bill must be paid through the portal associated with that billing provider. Billing questions? Call 262-303-5055 x3004
Clinic & Physician Services
Orthopaedic Associates
Bills related to your surgeon, clinic visits, Ortho ASAP visits, physical or occupational therapy, imaging (MRI and X-Ray) and bracing or equipment.
ANESTHESIA
Anesthesia Services
Bills related to general anesthesia will be issued by Anesthesia Services. This is the fee from your Anesthesiologist.
PEWAUKEE SURGERY
THE ORTHOPAEDIC
SURGERY CENTER
Bills related to the surgery facility and its fees will be issued from The Orthopaedic Surgery Center.
JOHNSON CREEK SURGERY
JOHNSON CREEK SURGERY CENTER
Bills related to the surgery facility and its fees will be issued from Johnson Creek Surgery Center.
For JCSC billing questions and/or to make a payment or set up a recurring payment plan, please contact our JCSC billing department at 262-326-0328.
NEED HELP?
Finding Your Guarantor Number
When making a payment or setting up your account, you’ll need your Guarantor Number. Look at the upper right-hand corner of your billing statement, near the credit card information section. Your Guarantor Number will begin with a “1” or a “2.” If you have trouble locating your Guarantor Number, please contact our billing department for assistance.
Your Rights Against Surprise Medical Bills
What You Need to Know
You’re protected from surprise or balance billing when receiving emergency care or certain services at an in-network hospital or ambulatory surgical center. Balance billing happens when out-of-network providers charge you the difference between what your insurer pays and what they charge. Under federal and state law, you cannot be billed more than your in-network costs for emergency services or care from certain specialists—even if they're out-of-network. You’re only responsible for standard cost-sharing like copays, coinsurance or deductibles. Learn more about your rights at cms.gov/nosurprises or ncdoi.gov.
Know Your Rights
Request a Good Faith Estimate for Medical Costs
If you’re uninsured or not using insurance, you have the right to receive a Good Faith Estimate that outlines the expected cost of your medical care. This estimate includes all related expenses for non-emergency services, such as tests and equipment. You can also request one in advance. If your bill ends up being $400 or more over the estimate, you have the right to dispute it. Learn more at cms.gov/nosurprises.
